Legal Issues
How To Turn Associate Veterinarians Into Part Owners
As veterinary practices grow, owners are faced with the question of whether, when, and how to offer associate veterinarians an opportunity to acquire equity in the business.
Client Communication
How To Keep Clients After Euthanasia Appointments
Euthanasia appointments represent a fraction of revenue but an outsized share of how clients remember your practice.
Practice Ownership
The Revival of Independent Veterinary Practice
Economic shifts and personal priorities have some veterinarians choosing ownership over employment.
Practice Management
The Power of the Veterinary Team Huddle
How 10-minute team meetings can reduce chaos, sharpen communication, and improve patient care.
Patient Care
Words Matter When Diagnosing Clinical Obesity in Pets
How changing pet obesity terminology can improve treatment adherence.
Client Communication
5 Tips for Effective Veterinary Client Education
Build a client education strategy that drives practice growth and endures long after the appointment is over.
Human Resources
When AI Crosses the Line in Veterinary HR
HR Huddle columnist, Kellie G. Olah, answers your questions about the use of AI in practice management and flexibility in negotiating employee contracts.
Client Communication
How To De-Escalate When Clients Lash Out
Calm the chaos of disgruntled clients by teaching your team empathy, poise, and practiced responses.