Client Communication
The Endangered Hospital Landline
Amid a staffing shortage and heightened stress levels, your practice has modern-day options for improving the client experience.
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DVM, CVJ
Fearless columnist Natalie L. Marks is an educator, consultant and practicing Chicago veterinarian. Dr. Marks is a leader within the Fear Free movement, was a member of the original Fear Free advisory board and is Fear Free Certified Elite. She passionately believes that all veterinarians should be committed to the physical and emotional health of their patients.
Amid a staffing shortage and heightened stress levels, your practice has modern-day options for improving the client experience.
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