About the Author
Judy Gray is president of the management consulting company CEOonCall in Tallahassee, Florida. She served as interim CEO of the North American Veterinary Community, publisher of Today’s Veterinary Business, in 2012-13.
Written By This Author

News
The culture conundrum
Building an outstanding organization starts with devoted, empowered leaders who encourage employee camaraderie, team building and plain old fun.
Client Communication
From Critic to Coach
Turn hostility into harmony by responding proactively, rather than reactively, when conflict arises in the veterinary clinic.
Practice Ownership
Know when to fold ’em
Ideally, you want to sell your practice for maximum profit, with minimal disruption and at a time that works best for you.