• NAVC Brands

Client Connection

New Products for Veterinary Professionals

Strong relationships between veterinary professionals and pet owners begin with effective communication. The key to closing communication gaps that could disrupt patient care is to make sure you have the tools and services that facilitate fast, easy and consistent information exchange.

Check out these products from our sponsors that aid veterinary professionals in connecting with clients, from web-based diagnostics tracking to practice management software. To see more innovative products—including in-house diagnostic equipment, integrative medicine products and more—that will help you provide high-quality, efficient care for your patients, browse our complete Clinic Innovation Guide.

Featured Products

Antech Diagnostics Healthtracks®

Healthtracks lets you communicate laboratory results and care recommendations in a way that’s appreciated by pet owners and is fast, easy and free for you

Healthtracks is a free, web-based platform that allows the instant communication today’s pet owners expect. Healthtracks seamlessly integrates with Antech Online and your practice software, making it easy to deliver and explain lab results, offer personal messages and provide care recommendations directly to a mobile phone via text (no app needed). The opportunity to engage with pet owners in an interactive, meaningful way supports increased pet owner compliance and a bond that continues beyond the visit.

BOTTOM LINE: Communicate effectively with owners, for free.

CareCredit® Custom Link

CareCredit’s Custom Link provides a contact-free financing experience that’s ideal for new workflows like curbside check-ins and virtual care

This all-in-one contactless solution allows clients to learn how CareCredit can help fit their pet’s care into their monthly budget, apply on their own and get an immediate decision — once approved, they can use their account the same day and again at future visits — and pay the hospital using their CareCredit credit card.

BOTTOM LINE: The CareCredit link is simple to use. Your team can send directly to mobile devices or computers or share over the phone. Already enrolled? Download your hospital’s Custom Link today.

Jorvet Euthabag

A body bag that is a professional — and respectful — way to handle deceased pets

The Euthabag is a respectful and professional way of handling deceased pets. There is no longer any reason to use plastic garbage bags or old cardboard boxes for transporting deceased pets. The pleats on each end create handles for easy transport. The leakproof, expandable fabric is resistant to nails and tears. The Euthabag is also eco-friendly — it is made without chlorine or PVC and uses a water-based ink and vegetable-based glue.

BOTTOM LINE: The new practice standard in respecting pets and their families. Placing a beloved, deceased pet in a plastic bag is not a choice.


Interested in selling your practice? MAVANA is a veterinarian-owned, national group of veterinary practices with the highest standards of veterinary medicine that considers optimal hospital management a top priority.

MAVANA will purchase 100% of your practice, offering customized deals with a negotiable combination of cash, note and MAVANA stock. You keep running your practice with MAVANA’s support — as much or as little as needed. Key associates also have an option to purchase MAVANA stock.

BOTTOM LINE: Join the nation’s most distinguished compassionate veterinarians in their journey to provide the best care to the animals they treat and the best support to the people who serve them.

Pets Best Pet Health Insurance

Pet health insurance for dogs and cats

Pets Best offers digital tools to pet parents, minimizing the information needed from veterinarians, so you can focus on keeping pets healthy. Pet insurance benefits your practice by increasing treatment acceptance, improving patient care and creating better client relationships.

BOTTOM LINE: Pet parents shouldn’t have to decide between their pets’ care and finances.

Note: Pet insurance coverage is offered and administered by Pets Best Insurance Services, LLC and is underwritten by American Pet Insurance Company, a New York insurance company. Please visit americanpetinsurance.com to review all available pet health insurance products.

PRN® Pharmacal Reconcile® (fluoxetine hydrochloride)

Reconcile® arms clients with a complete approach to treating canine separation anxiety

After a three-year hiatus from the market, Reconcile® (fluoxetine hydrochloride), indicated for the treatment of canine separation anxiety in conjunction with a behavior modification plan, was returned to the hands of veterinarians by PRN® Pharmacal in 2018. When clients need help managing their dog’s separation anxiety, veterinary clinics can help navigate the negative behaviors associated with this disease by utilizing the behavior training video and available pet owner resources at reconcile.com.

BOTTOM LINE: With “behavior” being one of the top concerns of today’s pet owners, this assistance is paramount to maintaining the human-animal bond.

Shepherd Veterinary Software

Shepherd’s intuitive design helps you complete medical records as you go and secures your charges automatically, so you save precious time and keep every dollar you’ve earned

Shepherd’s cloud-based practice management software addresses the pain points we’ve all experienced with an intuitive design that automates almost everything. Estimates become treatment plans with a click of the mouse; fees are captured so your invoice is always accurate; discharges, reminders, and tasks are all automated; and the design of the SOAP ensures you complete your records as you go.

BOTTOM LINE: Shepherd is intuitive, efficient and automated, allowing you and your team to focus on your patients and not your software.


An integrated software and phone system that streamlines client communication and clinic operations

Weave does everything that you need from a business telephone system, including automated call alerts, call recording and SMS-based communication, but also provides access to patient and client records, integrated payment processing and more. Its enhanced VOIP system integrates practice management software, including storage of electronic health records. Weave allows you to easily create email campaigns using customized templates and can improve your Google ranking by boosting client engagement.

BOTTOM LINE: Manage operations more effectively, boost revenue and achieve better outcomes for your patients.