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practice safety

12 ways to sustain your practice

Tough times need tough people. This is a great time for caution tempered with common sense. 

Listen to Podcasts Pandemics and Economics: Two Words Not Used in Veterinary School Pandemics & Economics: A Blip or a New Normal? The economic challenges, pandemic challenges and panic response have all come together to impact your veterinary practice. Fast and immediate action can help mollify the worst of things. Here are some actions you […]

preventive care

Do we really want to postpone preventive care?

In these pandemic days, wellness visits might not be a priority, but the risks to animal health aren’t going away.

Like all of us, I’m following with great interest the changing landscape of COVID-19 and am especially appreciative of our associations’ continuously updating the profession and providing expert guidance. However, I’m troubled by the recommendation that we postpone preventive care. I’m struck by our profession’s long-term discounting of the value of wellness care. With tens […]


Telemedicine to the rescue

Remote tools can help blunt COVID-19’s impact on veterinary practices.

As a practicing veterinarian for a quarter century, I have never experienced a time like this, when vets must be as concerned about potentially sick pet owners as we are about the clients’ sick pets. Many clients are understandably reluctant to come to the office for a face-to-face consultation during the COVID-19 pandemic. Added to […]

veterinary practice

How to modernize your veterinary practice

Embrace new techniques to increase customer satisfaction, boost productivity and drive revenue long term.

The world has gone digital, with nearly all major industries embracing technology wholeheartedly to streamline operations and improve customer experiences. Whether it’s a restaurant that offers online reservations and ordering, a physician’s office that provides telemedicine services for its patients, or an e-commerce retailer that proactively displays curated selections based on a customer’s unique tastes […]

Critter Fixers

TV’s critter fixers

A new Nat Geo Wild program showcases two Georgia veterinarians who were also Tuskegee classmates.

It’s a tense moment at Critter Fixer Veterinary Hospital in Bonaire, Georgia, as Vernard L. Hodges, DVM, struggles to get a French bulldog puppy to breathe after a planned C-section. Earlier, Dr. Hodges and his business partner, Terrence Ferguson, DVM, did pregnancy checks on four alpacas and treated a skin condition on a rescue horse. […]


For your employees’ benefit and yours

Compensation is more than just a paycheck. Health coverage, retirement plans and tuition reimbursement can help a practice recruit and keep talented workers.

Employee fringe benefits are a hot topic for many U.S. employers, and as long as businesses have to compete for talented workers, benefits will remain front of mind for hiring managers. Benefits significantly influence a person’s quality of life, and they help compensate employees for the value they provide to the business. A healthy benefits package […]

health insurance

Employee health insurance and the small practice owner

From reimbursing premiums to group policies to self-funding, companies have several choices.

2020 is just around the corner, and with the new year come changes to health insurance standards and employee expectations. As insurance spending continues to increase year over year, small veterinary practices often struggle to compete with larger practices for top talent. Below is a summary of the top three health care options that a […]


Automation gets the job done

You don’t have to do everything as a practice owner. From bookkeeping to budgeting, technology will save you time and money.

I was listening to the dreams of a soon-to-be owner of a one-doctor veterinary clinic. The young gentleman was truly excited, and he was inspired to implement trendy solutions to change the old practice. His ideas were bold but humble in timing. One step at a time was his motto — renovate an abandoned building, […]

Pet Emergency and Specialty Center of Marin

The SBA 504 solution

A Small Business Administration program allows business owners to purchase real estate with 10% down and at a below-market interest rate.

Veterinarians who own their practice should absolutely own the building. The benefits of owning outweigh those of leasing, and deciding to purchase a building is one of the most significant steps a business can take toward securing its future. When you own your building, you have peace of mind. Occupancy costs will be steady month […]

Don’t be a fraidy-cat when marketing

Advertising is a whole different animal. You first need to focus on a marketing plan that is actionable and measurable.

I vividly remember a conversation from my childhood. Driving with my dad to his office, we passed a billboard of an attorney with whom my dad had graduated. My 10-year-old self eagerly exclaimed, “You should get a billboard, too!” I’ll never forget his response: “If you need a billboard, you aren’t a very good attorney.” […]