Leadership

Generation Z

Welcome, Generation Z

H.R. Huddle

The newest wave of employees is looking for fun workplaces, ethical brands and more interaction with supervisors.

Millennials are often in the news and have been for quite some time now, with countless articles discussing their effect on the workforce. But what about Generation Z, the group born between about 1995 and 2010? They’re in or entering the workforce, and their perception of the world is different from that of the millennials […]

bother

What really, really annoys me

Practice Smarter

C’mon, veterinarians, you can do better. You need to stop discounting, and clients need to pay for all services rendered. Oh, and two more things: Dress the part and treat your employees properly. Now get to work!

You might not believe me after reading this article, but few things bug me in life. That is especially true with regard to my personal life. I subscribe to the philosophy “Life is too short, so don’t let the little things bother you.” Some things on the business side of my life, however, do bother […]

diversity

Stop hiring for culture fit

H.R. Huddle

Employing people who share your values will elevate a practice by introducing different perspectives and creating a more diverse workforce.

It doesn’t take long to find articles that share why you should hire for culture fit. You might be employed by or have worked for companies that stressed how crucial this is. In fact, it’s gotten to where “hire for culture fit” is something that “everybody knows,” which can serve as a red flag. First, […]

employee hiring

An uphill job

VetPartners Corner

If you’re struggling to find — and hire — an associate veterinarian for your practice, get to work fixing the problem. You can do it.

I’m a proponent of tough love. As a veterinary recruiter, I give tough love to my clients and candidates almost daily. I administer it in a consultative way, of course. This is because clients and candidates rely on me to get them the things they want. Specifically, I: Help animal health and veterinary professionals find […]

partnership agreement

A handshake isn’t enough

Legal Lingo

Practice partnership agreements need to be tightly written and account for eventualities, such as how disputes are settled and how a buyout is accomplished.

After extensive deliberations, you take a leap of faith and decide to dive into a veterinary practice partnership. While excitement compels you to rush into the venture, taking a step back to evaluate the implications and properly structure the business arrangement will greatly benefit you and your partners in the long run. A carefully tailored […]

drug security

Think outside ‘the box’

Is your veterinary practice in DEA compliance? Don’t confuse your automatic drug-dispensing machine for a complete solution.

Here’s a question often posed by veterinarians and clinic managers: “I have a box that automatically dispenses our drugs. Doesn’t that make my practice compliant?” The short answer is no. Just because you invested — and it’s a significant investment — in fancy automated dispensing machine (ADM) technology doesn’t mean all your compliance issues are […]

self-compassion

Feel good-ology

Go With the Flow

Self-esteem can leave you when you need it most, so try building more self-compassion into your daily experiences.

“You yourself, as much as anybody in the entire universe, deserve your love and affection.” — Buddha If you had to choose between feeling good about yourself or forgiving yourself and accepting yourself completely, exactly as you are, which would you choose? Would you rather feel good about yourself or have compassion for yourself? Would […]

complainer

When the problem is the problem finder

Chronic complainers within a practice can be toxic. Learn to develop a workplace full of problem solvers.

The practice manager, Jaime, is busy working on payroll in her office when the following conversation takes place with a technician named Cory. Jaime: Oh, hi, Cory. How are you? Cory: Fine. (Silence) Jaime: Can I help you? Cory: Well, it would be nice to actually get a break from work and eat lunch in […]

VMX

See you at the CE

Getting Technical

Whether accomplished at conferences, online or during lunch and learns, continuing education is important for skillset development and career advancement.

Do you look at continuing education as a growth opportunity, or is it perceived as a necessary evil? Those of us in this profession for the long haul generally look at CE as a learning opportunity and a path to enhancing our knowledge, skills and abilities. The fact that you are reading this article is […]

veterinary clinic

How to avoid a vaccination confrontation

Take Charge

You might not be able to change the beliefs of anti-vaxxers, but you can communicate the veterinary perspective.

The notion that “Falsehood flies, and the truth comes limping after it,” penned by Jonathan Swift in 1710, is present in today’s pervasiveness of social media, fake news, fearmongering and pseudoscience. The U.S. Centers for Disease Control and Prevention, the World Health Organization, the American Academy of Family Practitioners and other institutions have poured money, […]

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