Go With the Flow
Self-esteem can leave you when you need it most, so try building more self-compassion into your daily experiences.
“You yourself, as much as anybody in the entire universe, deserve your love and affection.” — Buddha If you had to choose between feeling good about yourself or forgiving yourself and accepting yourself completely, exactly as you are, which would you choose? Would you rather feel good about yourself or have compassion for yourself? Would […]
When the problem is the problem finder
Chronic complainers within a practice can be toxic. Learn to develop a workplace full of problem solvers.
The practice manager, Jaime, is busy working on payroll in her office when the following conversation takes place with a technician named Cory. Jaime: Oh, hi, Cory. How are you? Cory: Fine. (Silence) Jaime: Can I help you? Cory: Well, it would be nice to actually get a break from work and eat lunch in […]
See you at the CE
Whether accomplished at conferences, online or during lunch and learns, continuing education is important for skillset development and career advancement.
Do you look at continuing education as a growth opportunity, or is it perceived as a necessary evil? Those of us in this profession for the long haul generally look at CE as a learning opportunity and a path to enhancing our knowledge, skills and abilities. The fact that you are reading this article is […]
How to avoid a vaccination confrontation
You might not be able to change the beliefs of anti-vaxxers, but you can communicate the veterinary perspective.
The notion that “Falsehood flies, and the truth comes limping after it,” penned by Jonathan Swift in 1710, is present in today’s pervasiveness of social media, fake news, fearmongering and pseudoscience. The U.S. Centers for Disease Control and Prevention, the World Health Organization, the American Academy of Family Practitioners and other institutions have poured money, […]
How to support your doctors
Managers should take the lead in finding ways to pay veterinarians more and get them additional free time. Their well-being is at stake.
Practice managers and veterinarians share the goal of producing healthy patients, happy clients and team members, and a thriving business. However, their starkly different vantage points sometimes leave managers and doctors struggling to understand one another. The recently published Merck Animal Health Veterinary Wellbeing Study quantified and gave insight into why veterinarians experience lower levels […]
Ready for departure
Severance agreements can be worthwhile when cutting ties to a team member, but employers need to be careful with the terms and cognizant of applicable laws.
Have you ever terminated an employee? Whether the act was related to performance, a practice reorganization or another issue, navigating the process can be challenging. In these situations, a severance agreement can be a helpful tool for employers, but many don’t understand how or when to use them. Here are answers to eight commonly asked […]
Harness your inner strength
Adhere to five core principles to build a resilient veterinary team and practice.
To survive and thrive in today’s fast-changing, volatile, uncertain, complex and ambiguous world, veterinary practices need to be resilient. We are living with a new set of rules regarding the way we work. To survive and thrive, practices must be purposeful, agile, tenacious and balanced. They must be nimble and adaptive, always reinventing to remain […]
Upon further review
You have several options when online critics go public about your practice. You can ignore them, fight back or learn from the experience.
Many people today use social media accounts to keep in touch with friends, read the news, scroll through pages of cute animal pictures, and more. We also use online resources to make everyday decisions such as selecting a doctor, restaurant or movie. Service providers, whether a hair dresser or plumber, are chosen in many cases […]
Courage: the strength behind it all
Go With the Flow
Compassion, curiosity and courage are a potent antidote to the common fears that can paralyze us as human beings.
We’ve been focusing lately on the first two components of emotional agility: compassion and curiosity. Now, we turn our attention to the final component, courage. “Courage is the most important of all the virtues because without courage, you can’t practice any other virtue consistently.” — Maya Angelou As Maya Angelou suggests, courage is an essential […]
Be an employer of choice
Modest improvements in benefits or pay, or both, can pay off when it comes to recruiting and retaining employees. An incentive program can help.
Has hiring employees gotten harder lately? Not just finding veterinarians, but also veterinary nurses and other team members. Naturally, low unemployment is one reason for the problem. Another is the fact that we have underpaid veterinary employees for quite some time. I don’t think any practice purposefully underpays team members. Instead, we do it because […]