Leadership

diversity

Stop hiring for culture fit

H.R. Huddle

Employing people who share your values will elevate a practice by introducing different perspectives and creating a more diverse workforce.

It doesn’t take long to find articles that share why you should hire for culture fit. You might be employed by or have worked for companies that stressed how crucial this is. In fact, it’s gotten to where “hire for culture fit” is something that “everybody knows,” which can serve as a red flag. First, […]

employee hiring

An uphill job

VetPartners Corner

If you’re struggling to find — and hire — an associate veterinarian for your practice, get to work fixing the problem. You can do it.

I’m a proponent of tough love. As a veterinary recruiter, I give tough love to my clients and candidates almost daily. I administer it in a consultative way, of course. This is because clients and candidates rely on me to get them the things they want. Specifically, I: Help animal health and veterinary professionals find […]

partnership agreement

A handshake isn’t enough

Legal Lingo

Practice partnership agreements need to be tightly written and account for eventualities, such as how disputes are settled and how a buyout is accomplished.

After extensive deliberations, you take a leap of faith and decide to dive into a veterinary practice partnership. While excitement compels you to rush into the venture, taking a step back to evaluate the implications and properly structure the business arrangement will greatly benefit you and your partners in the long run. A carefully tailored […]

drug security

Think outside ‘the box’

Is your veterinary practice in DEA compliance? Don’t confuse your automatic drug-dispensing machine for a complete solution.

Here’s a question often posed by veterinarians and clinic managers: “I have a box that automatically dispenses our drugs. Doesn’t that make my practice compliant?” The short answer is no. Just because you invested — and it’s a significant investment — in fancy automated dispensing machine (ADM) technology doesn’t mean all your compliance issues are […]

self-compassion

Feel good-ology

Go With the Flow

Self-esteem can leave you when you need it most, so try building more self-compassion into your daily experiences.

“You yourself, as much as anybody in the entire universe, deserve your love and affection.” — Buddha If you had to choose between feeling good about yourself or forgiving yourself and accepting yourself completely, exactly as you are, which would you choose? Would you rather feel good about yourself or have compassion for yourself? Would […]

complainer

When the problem is the problem finder

Chronic complainers within a practice can be toxic. Learn to develop a workplace full of problem solvers.

The practice manager, Jaime, is busy working on payroll in her office when the following conversation takes place with a technician named Cory. Jaime: Oh, hi, Cory. How are you? Cory: Fine. (Silence) Jaime: Can I help you? Cory: Well, it would be nice to actually get a break from work and eat lunch in […]

VMX

See you at the CE

Getting Technical

Whether accomplished at conferences, online or during lunch and learns, continuing education is important for skillset development and career advancement.

Do you look at continuing education as a growth opportunity, or is it perceived as a necessary evil? Those of us in this profession for the long haul generally look at CE as a learning opportunity and a path to enhancing our knowledge, skills and abilities. The fact that you are reading this article is […]

veterinary clinic

How to avoid a vaccination confrontation

Take Charge

You might not be able to change the beliefs of anti-vaxxers, but you can communicate the veterinary perspective.

The notion that “Falsehood flies, and the truth comes limping after it,” penned by Jonathan Swift in 1710, is present in today’s pervasiveness of social media, fake news, fearmongering and pseudoscience. The U.S. Centers for Disease Control and Prevention, the World Health Organization, the American Academy of Family Practitioners and other institutions have poured money, […]

practice manager

How to support your doctors

Take Charge

Managers should take the lead in finding ways to pay veterinarians more and get them additional free time. Their well-being is at stake.

Practice managers and veterinarians share the goal of producing healthy patients, happy clients and team members, and a thriving business. However, their starkly different vantage points sometimes leave managers and doctors struggling to understand one another. The recently published Merck Animal Health Veterinary Wellbeing Study quantified and gave insight into why veterinarians experience lower levels […]

employee

Ready for departure

Legal Lingo

Severance agreements can be worthwhile when cutting ties to a team member, but employers need to be careful with the terms and cognizant of applicable laws.

Have you ever terminated an employee? Whether the act was related to performance, a practice reorganization or another issue, navigating the process can be challenging. In these situations, a severance agreement can be a helpful tool for employers, but many don’t understand how or when to use them. Here are answers to eight commonly asked […]

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