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From the Editors

By Invitation Only

About the time this issue was wrapping up, I learned of Small Door Veterinary. What caught my eye wasn’t only that the company had raised $20 million from investors to finance its growth from a single clinic to 25 by 2025, but that its business model, members-only care, is one of the atypical practice options […]

Raising the Ante

Kent Thornberry, DVM, the founder and president of the 65-hospital CareVet network, isn’t waiting for Washington politicians to legislate a $15-an-hour minimum wage. He’s taken the initiative by giving raises to not only 600-plus employees who earned less than $15 but also to all other CareVet hospital team members. His St. Louis company, which owns […]

Dog Days

Like many people, I got a new pet in 2020. Mocha arrived after many months (years) of me lobbying my wife for a companion to Macy, our now-11-year-old Labrador retriever. My wife’s go-to response was always, “We don’t need a second dog.” What changed was the pandemic and my curtailed travel. I became a stay-at-home […]

We’re Still Here

A magazine redesign is difficult, not only for the journalists who brainstorm and implement changes but also for the readers suddenly tasked with determining the whereabouts of their favorite columnists and features. Such is the case with Today’s Veterinary Business, which after 3½ years of publication and many months of planning has gotten a makeover. […]

18 insurers and counting

What do Bivvy, Lemonade and Pumpkin have in common? What about Prudent Pet, Spot and Wagmo? The answer: All six are the newest brands in pet health insurance, joining a dozen older companies in what has become a $1.5 billion-a-year U.S. industry. I’ve kept pretty good track of the goings-on in pet insurance over the […]

Improve your online sales

Does your veterinary hospital operate an online pharmacy? Is the pharmacy integrated with your practice information management system? Does it sell prescription medications, preventives and therapeutic pet food? Do you promote it on your social media channels? If you answered “yes” to all four questions, you’re in the majority. The Veterinary Hospital Managers Association asked […]

Our strange new world

When I last addressed readers of Today’s Veterinary Business, an “outbreak” of the “novel coronavirus” was underway. Trupanion was asking its Seattle employees to work from home as a precaution, Cornell University preemptively forbade large events, forcing the cancellation of the Student American Veterinary Medical Association symposium, and the parent AVMA was inviting people to […]

It’s a work in progress

You might think that conditions have improved two years after the release of the first Merck Animal Health Veterinary Wellbeing Study, which discovered troubling rates of psychological distress among U.S. veterinarians. You’d be wrong. The results of a 2020 follow-up survey revealed that 9% of veterinarians are suffering with their well-being, the same rate as […]

Stopgap employers

Say you’re an associate veterinarian living in Kentucky who would love to spend a winter working and snowboarding in Colorado. Or you’re a Minnesota practitioner tired of February ice fishing and you long for a working vacation in South Florida. Or perhaps you like your current job but need a second paycheck. Companies like Holiday […]

The past and the future

Who wants to own a veterinary hospital? Listening to the American Veterinary Medical Association’s chief economist, Dr. Matthew Salois, I found out that fewer people do. “We hear anecdotally that a lot of new associates are less interested in practice ownership for a number of reasons,” Dr. Salois reported at the AVMA’s annual Economic Summit. […]

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