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Business tumbles at many N.Y. veterinary hospitals

51% see caseloads decline by at least half as the coronavirus emergency continues.

While nearly all New York State veterinary practices have remained open during the COVID-19 pandemic, caseloads have dropped by more than 50% at half of the hospitals surveyed. The New York State Veterinary Medical Society found that 3% of clinics surveyed were closed as of March 25, a rise of 1 percentage point from March […]


Yes, business is slowing at veterinary clinics

COVID-19 has negatively affected practice visits and revenue, VetSuccess reveals.

Anyone looking for confirmation that the COVID-19 pandemic has put a damper on business at veterinary practices needs only check out VetSuccess’ new Veterinary Industry Impact Tracker. The online dashboard, available at https://bit.ly/3afxUd0, permits visitors to view aggregated revenue and invoice reports from nearly 2,400 hospitals nationwide. The data can be broken down by state, […]

higher education

‘e-’ stands for education

COVID-19 has compelled us to reimagine veterinary medical education. We’re learning to do it differently and more efficiently. The best is yet to come.

Prior to COVID-19, higher education dabbled in e-learning. Accessible, engaging electronic content was the exception. In the past week and a half, I have witnessed every institution of higher learning in the veterinary space begin to move their content to e-learning modules. In fact, all were forced to do this, as every class was canceled […]

VCPR telemedicine

FDA loosens federal VCPR requirements for now

Reacting to the COVID-19 situation, the federal agency gives veterinarians more say over extralabel drug use and veterinary feed directives.

The U.S. Food and Drug Administration has temporarily suspended enforcement of a small number of federal veterinarian-client-patient relationship (VCPR) requirements to facilitate veterinary telemedicine during the COVID-19 pandemic. The guidance “applies to extralabel drug use and the issuing of veterinary feed directives (VFD),” the American Veterinary Medical Association reported March 24. The FDA document is […]

BVA emergency care

BVA: Stick to urgent care to help stop COVID-19

British veterinary hospitals are being asked to limit their services for the time being.

The British Veterinary Association is asking animal hospitals in England, Scotland, Wales and Northern Ireland to limit their services to emergency and urgent care during the COVID-19 pandemic. The guidance stands in contrast with the situation in the United States, where many veterinary practices are conducting wellness exams and offering other everyday services. The American […]


Chapter 2: Tales from the COVID-19 front lines

More clients are waiting outside as veterinary teams bring pets into the clinic for exams and treatment.

This week: Signs of strain are beginning to appear at veterinary practices — not all of them — as the COVID-19 pandemic takes a firmer hold on society and shelter-in-place orders spread. Today’s Veterinary Business asked industry professionals to talk about what they’re seeing and hearing. Read other installments in this series: Chapter 1  Chapter […]

PPE personal protection equipment

With PPE in short supply, AVMA urges conservation

Veterinary practices should consider postponing elective procedures and, if feasible, using expired equipment.

Veterinarians can help conserve disposable personal protection equipment during the COVID-19 pandemic by “safely” extending the life of such gear, the American Veterinary Medical Association is advising. In guidelines released March 20, the AVMA noted that “requests have emerged that all medical professionals, including veterinarians, conserve personal protective equipment (PPE) until supplies become more readily […]


What’s an employer to do during COVID-19?

Salary advances? Paid sick leave? Unemployment compensation? Here’s what veterinary hospital administrators need to know.

Today’s Veterinary Business “Legal Lingo” columnist Peter H. Tanella, Esq., and his law firm, Mandelbaum Salsburg, are working with veterinary practice owners and managers faced with employment issues during the COVID-19 pandemic. Tanella chairs the firm’s National Veterinary Law Center. What follows is a series of questions and answers, courtesy of Mandelbaum Salsburg. Many veterinarians and […]


How distributors are dealing with the pandemic

Patterson, Covetrus and MWI have stepped up sanitary procedures and increased remote work as they continue delivering products to veterinary customers.

Three of the largest veterinary product distributors say they are working to safeguard employee and customer health during the COVID-19 pandemic and are committed to fulfilling orders. Kevin Pohlman, president of Patterson Companies’ animal health business unit, wrote in a letter that the distributor is conducting more frequent cleaning of sales offices, branch offices and […]

practice safety

12 ways to sustain your practice

Tough times need tough people. This is a great time for caution tempered with common sense. 

Listen to Podcasts Pandemics and Economics: Two Words Not Used in Veterinary School Pandemics & Economics: A Blip or a New Normal? The economic challenges, pandemic challenges and panic response have all come together to impact your veterinary practice. Fast and immediate action can help mollify the worst of things. Here are some actions you […]