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VHMA survey

Veterinary clinics report double-digit growth in June

Revenue and new-client numbers rose sharply compared with 12 months earlier, a VHMA survey shows.

Companion animal practices fared well in June despite the pandemic and economic recession, according to the Veterinary Hospital Managers Association. A survey of 644 member practices revealed average revenue growth of 14.6% in June compared with the same month in 2019. The number of new clients jumped by 14%. June 2020 had one additional workday […]

veterinary clients

5 ways to succeed in the pandemic era

The veterinary business model has changed quickly and for good reason. Technology is helping us to interact with clients and protect our teams.

Although life in the time of COVID-19 is unprecedented, daunting and constantly changing, veterinary medical professionals are among the most adaptable, solution-oriented and innovative people I know. Pandemic life, with all its challenges, is another hurdle we’re jumping together. Here are five challenges that every veterinary hospital is facing during the pandemic and some ideas […]

VHMA 2020 conference

Hospital managers conference goes online

The VHMA, like other groups, has called off a big meeting due to the pandemic.

On-site veterinary conferences have fallen like dominoes in 2020 because of the coronavirus pandemic, the latest being the annual meeting of the Veterinary Hospital Managers Association. The VHMA’s three-day event scheduled to take place in Orlando, Florida, this fall instead will occur online over nine days: Sept. 1, 3, 10, 11, 15, 17, 18, 22 […]

veterinary stress

Chapter 14: Tales from the COVID-19 front lines

“If you take care of your staff and yourself today, they and you will be around tomorrow.”

This week: Dr. Peter Weinstein on the need to pace yourself, Sandy Walsh on staff burnout, Kara Burns on the importance of self-care, and more. Read other installments in this series: Chapter 1  Chapter 2  Chapter 3  Chapter 4  Chapter 5  Chapter 6 Chapter 7  Chapter 8  Chapter 9  Chapter 10  Chapter 11  Chapter 12  Chapter […]

How to avoid a COVID legal infection

Practice owners need to be careful to avoid claims over discrimination, paid leave, medical testing and harassment.

As businesses reopen across the United States amid the COVID-19 pandemic, veterinary practice owners are confronted with myriad decisions that can impact profits. Minimizing the risk from potential employee lawsuits should not be a primary consideration, but it does need to be an important part of the reopening calculus. Returning to Work If your clinic […]

2 more conferences move to online format

Petfood Forum and the International Association of Animal Hospice and Palliative Care adjust to COVID concerns by scheduling virtual events in September and October, respectively.

Forget about booking those flights to Tampa, Florida, and Kansas City, Missouri. The International Association of Animal Hospice and Palliative Care along with Petfood Forum 2020 will hold virtual conferences this year because of the COVID-19 pandemic. The hospice association meeting, which had been set for October in Tampa, will take place online Oct. 1 […]


Chapter 13: Tales from the COVID-19 front lines

“I have never seen so many angry, rude, unreasonable, demanding and disrespectful clients. It’s very sad. Practices are supporting the team and firing those clients who misbehave.”

This week: Sandy Walsh on protocols and angry clients, Dr. Peter Weinstein on leadership fatigue, Dr. Wendy Hauser on telemedicine, and more. Read other installments in this series: Chapter 1  Chapter 2  Chapter 3  Chapter 4  Chapter 5  Chapter 6 Chapter 7  Chapter 8  Chapter 9  Chapter 10  Chapter 11  Chapter 12  Chapter 14  Chapter 15 […]


Airvet obtains $14 million in investor funding

The telemedicine app maker has 2,700 veterinarian uses as demand for virtual care spikes amid public health concerns.

Airvet, a 20-month-old veterinary telemedicine platform developer, has raised $14 million from investors in an effort to meet rising demand for virtual care services. The Series A funding round attracted lead investor Canvas Ventures along with e.ventures, Burst Capital, Starting Line, TrueSight Ventures, Hawke Ventures, Bracket Capital, Michael Stoppelman and Spencer Rascoff, according to the […]

Warsaw, Poland

WSAVA schedules a second World Congress in 2021

This year’s conference will stay in Warsaw, Poland, but take place six months later than originally scheduled due to the pandemic.

The threat of the COVID-19 pandemic has forced the World Small Animal Veterinary Association to postpone its 2020 World Congress and schedule two such events for 2021. What was to have been held in September 2020 in Warsaw, Poland, instead will take place in the same city on March 21 to 24, 2021. Eight months […]


Chapter 12: Tales from the COVID-19 front lines

“The clinics weathering these stressful times relatively well are those that have looked innovatively at how technology can improve efficiency.”

This week: Dr. Jessica Vogelsang on technology, Dr. Whit Cothern on his handy crystal ball, and more. Read other installments in this series: Chapter 1  Chapter 2  Chapter 3  Chapter 4  Chapter 5  Chapter 6 Chapter 7  Chapter 8  Chapter 9  Chapter 10  Chapter 11  Chapter 13  Chapter 14  Chapter 15 San Diego veterinarian, author and […]