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COVID-19

telemedicine

What are you waiting for?

Innovation Station

Demand for virtual care is soaring. The ever-expanding field of teleconsulting and telemedicine has options galore for any size practice. You just need to investigate and choose a partner.

Is your veterinary practice one of the estimated 32% that use some form of virtual care? If you joined the crowd due to the COVID-19 pandemic, you’re not alone — telehealth platform use skyrocketed once social distancing arrived and clinics scrambled to take care of pets while keeping their owners six feet away. But maybe, […]

curbside appointments

A view from the curb

How do clients and team members really feel about drive-up appointments? Pet owners miss the face-to-face contact, while the veterinary staff reports some pros and cons.

I admit it: I got a pandemic dog. After my soul dog, Jack, passed away in February, I knew I’d eventually want another dog. I started looking at various animal rescues but couldn’t find “the one.” That changed over Memorial Day weekend. The Thursday before, I was attending a virtual happy hour with colleagues when […]

education

Never stop learning

Selling Points

Whether in person or online, the educating of veterinary teams by sales reps needs to remain a priority, even in a COVID world.

The business world as we know it was upended by COVID-19. It’s no longer business as usual. Practice owners, medical directors, administrators, managers and other clinic leaders have had to reinvent how we provide medical services and sell products. The idea of holding a lunch and learn is the farthest thing from our minds. What […]

Brooke Weinstein

An unforgettable freshman year

It was 34 years ago that I received my DVM from the University of Illinois. As I look back to the end of my freshman year, my biggest panics were dealing with really challenging faculty members in virology and immunology and getting past the large animal anatomy final. Disruptions were limited to snow, rain, heat, […]

buyer

Selling your practice in a COVID market

Legal Lingo

Making and closing a deal between a hospital owner and a buyer isn’t as easy as it once was. Skittish lenders, contract contingencies and even uncommitted clinical staff can gum up the process.

So, you’ve decided to sell your veterinary practice after a lifetime of hard work, but the COVID-19 pandemic has fundamentally impacted the process. From new contractual provisions and buyer financing delays to due diligence issues, you’ve encountered numerous roadblocks. However, with better planning and the right team in place, a sale can be successfully achieved. […]

recession

How to survive the recession

Cash is king whether it’s coming or going. You should explore all the ways to persevere and succeed during tough times, from negotiating with vendors and lenders to training and trusting your team.

We don’t claim to be economists and can’t begin to fully explain what causes a recession, but we’ve been impacted personally and professionally by a number of them and emerged reasonably unscathed each time. Historically, veterinary medicine has been recession-proof, one of the reasons it’s such an attractive space for investors. However, during the 2007-2009 […]

recession

The worst and best of times

Take Charge

Practices that conserve cash, champion job security and nurture clients will be ready to capitalize on an economic resurgence. When leadership takes care of the team, the team takes care of the business.

It became official June 8: The United States began its pandemic-fueled recession in February 2020 after experiencing the longest economic expansion in the nation’s history. The announcement was a bit difficult to reconcile because many veterinary practices are experiencing abnormally busy summers. However, as unemployment safety nets dissolve and consumer confidence erodes, hospital managers need […]

VHMA survey

Veterinary clinics report double-digit growth in June

Revenue and new-client numbers rose sharply compared with 12 months earlier, a VHMA survey shows.

Companion animal practices fared well in June despite the pandemic and economic recession, according to the Veterinary Hospital Managers Association. A survey of 644 member practices revealed average revenue growth of 14.6% in June compared with the same month in 2019. The number of new clients jumped by 14%. June 2020 had one additional workday […]

veterinary clients

5 ways to succeed in the pandemic era

The veterinary business model has changed quickly and for good reason. Technology is helping us to interact with clients and protect our teams.

Although life in the time of COVID-19 is unprecedented, daunting and constantly changing, veterinary medical professionals are among the most adaptable, solution-oriented and innovative people I know. Pandemic life, with all its challenges, is another hurdle we’re jumping together. Here are five challenges that every veterinary hospital is facing during the pandemic and some ideas […]

VHMA 2020 conference

Hospital managers conference goes online

The VHMA, like other groups, has called off a big meeting due to the pandemic.

On-site veterinary conferences have fallen like dominoes in 2020 because of the coronavirus pandemic, the latest being the annual meeting of the Veterinary Hospital Managers Association. The VHMA’s three-day event scheduled to take place in Orlando, Florida, this fall instead will occur online over nine days: Sept. 1, 3, 10, 11, 15, 17, 18, 22 […]

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