The Next Step in Pet Care
COVID-19 has changed the face of many industries as businesses rethink their operations. While some have struggled to adapt to the changing needs of customers, veterinary medicine has seen innovative breakthroughs. In particular, COVID-19 has accelerated changes to veterinary operations, digital products and services, allowing hospitals to deliver high-quality care more efficiently and safely. These […]
Supplement Sales Skyrocket During COVID
U.S. pet owners spent almost $800 million in 2020, nearly half of it in the veterinary channel.
Pet supplement sales exploded in 2020 as the pandemic caused U.S. consumers to focus not only on their own health and wellness but also on that of their dogs and cats, according to a new report from Packaged Facts. Sales grew by 21%, to nearly $800 million, with the veterinary sector capturing an estimated 46% […]
BluePearl Asks for More Pet Blood Donations
Pandemic restrictions likely discouraged clients from volunteering their cats and dogs as donors.
The BluePearl veterinary hospital network is appealing to pet owners to consider donating blood from their cats and dogs due to a significant shortfall. BluePearl, which operates 11 pet blood banks from Florida to Washington State, reported that donations fell by 19% in 2020, possibly because of the COVID-19 pandemic. “Changes to hospital processes, increased […]
Pets remain in high demand during COVID
An estimated 11.38 million U.S. households have gotten a new pet during the pandemic.
One thing the pandemic hasn’t changed much is society’s love of pets. The American Pet Products Association reported in its latest “COVID-19 Pulse Study” that 11.38 million U.S. households have gotten a new pet during the pandemic. Furthermore, the human-animal bond remains strong, with 3 out of 4 pet owners saying that spending time with […]
Preparing for the post-pandemic veterinary business landscape
Veterinary associates and practice owners are understandably worried about the future in a post-pandemic world. But there are bright spots and opportunities.
Our inaugural Clinic Innovation Guide is coming to you at a time when there are many unknowns and financial worries. Take advantage of our tips and sponsored products to bring a fresh light on your practice.
COVID, insurance and your practice
Protect and Defend
Questions that few people were asking a year ago are suddenly on everybody’s mind.
As the pandemic sweeps across the United States, the delivery of veterinary services has changed dramatically. Not surprisingly, veterinarians and practice managers have raised questions about insurance coverage and risk management. This is the first of a two-article series highlighting the most frequently asked questions I have received from my insurance clients. Q. Do workers’ […]
Chapter 16: Tales from the COVID-19 front lines
“The human-animal bond has never been stronger. During times of really challenging situations, people need pets.”
This week: Dr. Peter Weinstein on wildfires and pet care, Dr. Bob Lester on a checkmark-shaped recovery, Debbie Boone on her “Open Letter to Clients,” and more. Read the first 15 installments in this series: Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter […]
What One Practice Learned During COVID
Paperless transactions, curbside service and telemedicine lead to a safer environment for clients and hospital team members.
COVID-19 brought hard challenges to all of us in 2020. But as we plan for 2021 and beyond, it’s time to evaluate the adaptations that practices like mine made during 2020 that should carry on in the years ahead to ensure everyone’s success. When the pandemic hit the United States, we all scrambled. Park West […]
Chapter 15: Tales from the COVID-19 front lines
“In the face of the current normal, being busy isn’t all it’s cracked up to be. The busyness is not necessarily good for business.”
This week: Dr. Peter Weinstein on the best and worst of times, Dr. Wendy Hauser on communicating lifetime cost of care, Wendy S. Myers on credit card fees, and much more. Read the first 14 installments in this series: Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter […]
Flow in uncertain times
Go With the Flow
Rather than being overwhelmed by a unique and daunting situation, practices and their owners seemed to tap into their inner reserves and resources and then meet the challenges with agility.
The last few months have been unique in their level of disruption of behavior patterns, norms and lives across the globe. It’s easy to occasionally become overwhelmed by both the magnitude and rapidity of the events that unfolded and continue to unfold. So, discussing “flow” in the context of recent national and global events might […]