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veterinary nurses

Two out of three is bad

Creative Disruption

We have technology and wellness care down pat. So then, why are we so slow to empower veterinary nurses? They are capable of so much more. Doctors, it’s your move.

Meat Loaf the singer released his “Bat Out of Hell” signature album, the music of my youth, in 1977. (I know I’m old.) On the album was the power ballad “Two Out of Three Ain’t Bad,” a great song and a sentiment I typically share. In the case of the pandemic, however, two out of […]

financial

Did you catch a financial virus?

Financial Wellness

If your portfolio is sickly, you better have a treatment plan. A simple 10-part test can help determine whether you should get a second opinion.

As we look back to the beginning of the year — a lifetime ago, it seems — the economy was healthy and growing, the U.S. stock market was rolling along in a bull market approaching 11 years’ duration, unemployment was at levels not seen since the end of World War II, and personal income and […]

Pet Nation

Why I wrote ‘Pet Nation’

Politics and Policy

America’s love affair with companion animals is now engrained in society. The millennial and Z generations have made sure of that.

In May 2018 I got a phone call from a nonfiction literary agent. My Manhattan brother knew Kitty Cowles and said she might call me. I was surprised, but I knew her credentials, so I also was intrigued. Her message was simple: Major New York publishers wanted a book written that told the story of […]

ally

How to be an ally

Diversity Toolbox

It is not the job of people who are marginalized to educate you; it is your job to catch up.

This seems to be a crucible moment in our history. We are in the midst of a pandemic that brought most of the world to a screeching halt. We also were faced with the horrific video of an African American man, George Floyd, being killed on camera by law enforcement. For many of us, these […]

retirement

Retirement plans work for you

Financial Wellness

The investment program you and your employees participate in might not be the same one everyone turns to when it’s time to step away from the practice.

The decision to sell a veterinary practice is loaded with financial considerations, but don’t gloss over the need to clearly understand what you want to achieve. Are you tired? Frustrated? Burned out? At retirement age? Overloaded with management duties? Do you want to maximize the sale price or transfer the practice to an associate veterinarian […]

A long-term answer

Creative Disruption

Under a subscription wellness plan, pets and their owners return time and again. Ongoing preventive care is great for the patient, good for compliance and a net gain for practices and their teams.

Secret formulas have been credited with the success of many well-known companies. Think Coca-Cola, KFC, Google with its algorithm and maybe Krusty Krab with its SpongeBob SquarePants Krabby Patty. What otherwise would have been pedestrian brands with limited potential instead became household names. Wouldn’t it be cool if we could mix up a secret formula […]

virtual care

Viva VVCA!

Politics and Policy

The newly established Veterinary Virtual Care Association will develop best practices, define standards and protocols, and do so much more.

In late April, the veterinary world awakened to a new organization: the Veterinary Virtual Care Association. VVCA hopes to do for veterinary medicine what the American Telemedicine Association (ATA) has done for human health care since its founding in 1993. Today, telemedicine, telehealth and virtual care are staples of our personal health care, and to […]

NAVC survey

Career challenges

Student debt, the practice environment and well-being are among the top issues facing veterinarians and veterinary technicians, an NAVC-commissioned study discovers.

Only about half of veterinary professionals — 55% — report high levels of satisfaction with their careers, a new NAVC report finds, with the rest lukewarm about their jobs or outright dissatisfied. Plus, more than 1 in 4 veterinarians and 1 in 3 technicians say they’re likely to leave the industry within the next five […]

commitment culture

What the corporates get wrong

Creative Disruption

Successful, happy practice is more about commitment than compliance.

Consolidation, a normal occurrence in successful, fragmented, healthy, profitable industries, has come to our profession. I would argue that the positives outweigh the negatives. That said, most corporates don’t get one critical issue. The dominant consolidators in our profession come from the manufacturing sector, specifically the consumer packaged goods (CPG) industry. In CPG, efficient, repeatable, […]

tone policing

The problem with tone policing

Diversity Toolbox

Focusing on the delivery of information rather than the content can impair efforts to have substantive discussions about diversity and inclusion.

Have you ever found yourself in an argument with someone and as the argument progresses you become more animated? Your voice might rise. You might talk a bit with your hands. It is clear you are passionate about your position and really want your companion to understand your point. At a critical point in the […]

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