Bricks and clicks
Veterinary medicine will be in a world of hurt if it doesn’t embrace new and better ways of serving pets and clients.
Pet owners call your practice, make an appointment, drive to your hospital and wait in the lobby. We see them once a year if we’re lucky. By some estimates, half the pets in the U.S. won’t see a veterinarian this year. We then have maybe 20 minutes to address the presenting complaint and hopefully squeeze […]
Wholeness and self-compassion
Go With the Flow
Finding peace in the present means embracing brokenness as an integral part of life.
What does it mean to be fully present, both at work and at home? How does the quality of our presence impact our happiness, our relationships, our resilience and our sense of peace? These are incredibly important questions for us to be asking. That’s because, based on our experience and what we’re continually learning about […]
The future has arrived
Call it distributive education or community-based learning. Either way, veterinary students want it and benefit from it, and so do affiliated practices.
Today’s educational consumers, especially those pursuing advanced professional degrees, are motivated to select colleges that meet their expectations and better prepare them for a career. And frankly, through access to data, technology and social media, these students are more informed in the decision-making process than ever before. You might ask, “What are those students’ expectations?” […]
Let’s get to work
Politics and Policy
What does the pet health care industry want to do about acute shortages of veterinarians and nurses?
The last public debate about the number of veterinarians in America took place more than four years ago in Denver at the American Veterinary Medical Association annual meeting. I won’t forget it for two reasons. I debated three people: Drs. Paul Pion, Jim Wilson and Dennis McCurnin. A one-on-three debate is always interesting. But what […]
Practice without prejudice
Discrimination in the workplace takes many forms and is destructive emotionally, mentally and physically.
I read a blog post by a Hispanic veterinarian who shared her experience of navigating racial and gender discrimination in practice. I found myself nodding along at her story and pondering all the similar stories I have heard over the years from practitioners who said clients told them their animals “didn’t like [insert group of […]
Life first, work second
For today’s young veterinary professionals, an excellent quality of life is a must-have. Practice owners need to embrace a new employment model if they want to hire and keep the best and brightest.
The game has changed in the world of veterinary employment, and to succeed in today’s market, practices need to play by new rules. Job applicants are looking for different things from an employer than in years past. For that reason, practices planning to hire and retain great new talent must understand two basic principles: There […]
One step at a time
The veterinary profession must and can do better with well-being. An incremental approach would get us turned around.
I am a big believer in innovation. Breakthrough ideas are inspiring, exciting and energizing. I look for opportunities to challenge the status quo; there’s always a better way to do things. That said, I try not to underestimate the power of incrementalism — one step at a time, bit by bit. While it’s not as […]
The price of harassment
Employers must step up and wipe out abhorrent workplace behavior in all its forms. Education and clear reporting protocols are key.
Sexual harassment has been a part of daily news for more than a year now. Mostly, but not exclusively, women are taking primarily to social media to share stories of harassment or assault happening in schools, workplaces and even on the street. The resulting #MeToo movement has toppled careers, launched legal investigations and nearly derailed […]
Politics and Policy
National and state officials see veterinarians as part of the solution to the opioid crisis. The industry’s role in prescribing and dispensing controlled substances is likely to come under greater scrutiny.
Requirements for veterinarians who handle opioids and other controlled substances have generated a flurry of activity in legislatures and a bevy of articles in trade media. While state VMAs regularly update practitioners about what’s expected and about state pharmacy board deadlines, I can help by laying out where things stand, or are heading, and look […]
The winds of change
Politics and Policy
As 2019 approaches, several critical matters — from the Fairness to Pet Owners Act to opioid abuse to telemedicine — remain unresolved.
It’s October, schools are back in session and politics are in full campaign mode with the off-year elections. Here are notes and updates on most of the items we’ve been following all year. 1. Fairness to Pet Owners Act This bill has hung around Congress since September 2010 and still hasn’t gained a hearing in […]