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fees

Improve Your Feel for Fees

Practice Smarter

You owe it to yourself and your practice to price veterinary services appropriately and profitably.

A recent Veterinary Hospital Managers Association survey revealed: 12% of the responding practices will not increase their fees in 2021. 16% will increase fees on non-shopped services only. 64% will increase fees on both shopped and non-shopped services. I found the results a little surprising. Your fee schedule is the lifeblood of your practice. Your […]

financial meeting

Preparing Beats Repairing

Financial Wellness

A professional adviser can help get your financial house in order, but to get started you need to know what you have.

It was only a little more than a year ago that the global pandemic changed our world dramatically. As a whole, the veterinary community responded very well and many practices flourished financially. However, everyone seems mentally, physically and emotionally exhausted, and we still have a long way to go to beat COVID-19. To help prepare […]

legislation

The Price of Success

Politics and Policy

From A to V, here’s what you can expect from legislators and regulators on policy issues involving pet health care.

My company, Animal Policy Group, employs a team of four researchers who track legislation and state board or agency actions in 50 states and the District of Columbia 365 days a year. Believe it or not, last year we monitored over 15,000 pieces of legislation affecting veterinarians or pets. Most of those bills fell to […]

renewal

It’s Time for Renewal

Go With the Flow

Try to focus less on the dilemmas in your life and more on achieving peace, joy and fulfillment.

For most of us, the warmer weather and longer days signal a time of renewed energy and enthusiasm that feels more vibrant and fuller of potential. This spring feels especially opportune coming after a prolonged somber period. Between the heaviness of the pandemic and social unrest, many of us looked forward to putting 2020 behind […]

practice owner

Ownership Is a Great Idea

Money Matters

Nothing is guaranteed, but investing in and running a veterinary hospital can be a win-win financially and for your career.

At some point in their career, all veterinarians in private practice imagine their ideal hospital — from the type and level of medicine practiced to the diagnostic equipment purchased to the experience that clients would expect. To create that ideal practice, you need to own the business. Becoming an owner is achievable regardless of how […]

residents

6 Ways to Reverse the Specialist Shortage

Innovation Station

How we train residents isn’t sustainable. Online learning and greater collaboration between universities and private practice are among the solutions.

I followed a relatively typical path to becoming a veterinary ophthalmologist. I graduated from an accredited veterinary school, matched and completed a one-year rotating internship at an academic institution, and then did a two-year private practice ophthalmology residency alongside dedicated board-certified mentors. I attended MD program lectures and rounds, spent a month here and there […]

veterinary technicians

Let’s Embrace Techs and Tech

Creative Disruption

Making full use of a veterinary nurse’s skills and competencies can help more pets get the care they need and make the practice even more successful.

I’m certain that readers will agree when I remind them that veterinary professionals are brilliant, charming, good-looking, popular and humble. Can’t forget humble. In fact, we’ve never been more popular. Don’t believe me? Just look at your appointment book. Everyone wants to spend time with you. An American Pet Products Association survey reported that 11.38 […]

hazards

Safe and Sound

Getting Technical

Remember to assess your practice for workplace hazards at least annually, and then draw up mitigation plans and share them with all team members.

Workplace safety is a general term used to address workplace hazards. Veterinary professionals face many risks while on the job, some of which do not have specific Occupational Safety and Health Administration regulations. These risks fall under the general duty clause, which states that every workplace is responsible for worker safety regardless of whether an […]

insurance agent

A Crisis Situation

Protect and Defend

The pandemic upended how veterinary care is provided. Make sure your business is adequately protected.

COVID-19, the little virus responsible for so much tragedy, changed our collective future in a few short months. We are at a crossroads today. On one hand, we mourn the unprecedented loss. On the other, we rejoice in an incredible scientific achievement: Modern science and technology delivered multiple highly effective vaccines within a time frame […]

exit interview

The Final Analysis

H.R. Huddle

When done properly, exit interviews encourage departing employees to give valuable feedback and inform practice leaders about underlying issues.

Among the most valuable assets at your veterinary practice are your employees. A team member’s permanent departure can present both a challenge for a clinic as well as a silver-lining opportunity for management to gather insights through an exit interview. To help your practice extract maximum value from the situation, I’ll address the who, what, […]

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