Columns

Power down

Socially Acceptable

Going without your phone, email and other technological connections for days or even weeks can transform your world.

This month, instead of convincing you about the benefits of technology, I’ll switch gears to an important topic in the world of constant connectivity. While we’re more plugged into technology than ever before — a chapter in human history that has inspired widespread social activism, provided a boon to developing economies and bonded us to […]

burnout

Douse the flames of early burnout

Go With the Flow

Recognizing signs of physical, emotional and mental exhaustion is the first step in returning to your natural flow state.

Are you having fun in your work and life? If not, you might be on a path toward burnout. Anyone who’s spent time camping in the woods will likely recognize Smokey Bear’s admonition: “Only you can prevent wildfires.” As the incidence of burnout rises steadily in our profession, it’s important that we learn to become more […]

feline veterinary care

Improve the feline experience

Take Charge

Devoting a day to cats and practicing low-stress handling techniques all the time will elevate wellness care in the mind of pet owners and improve medical care.

For the past five years, October has equated to CATober in my practice, a month where we rally around all things feline. The marketing program was a response to the industry’s call to expand our reach and enhance our approach to feline veterinary care. Nearly seven years after the release of the Bayer Veterinary Care […]

veterinary client

Take the lead on pet insurance

Getting Technical

Technicians are in a great position to raise the topic of health coverage — and all its benefits — with clients.

Pet health insurance has been a part of our industry for longer than you might think. It dates back nearly 130 years to Swedish businessman Claes Virgin, who wrote policies covering horses and livestock. Not until 1982 was the first policy issued in the United States. As of 2018, about 2.2 million pets were insured […]

Generation Z

Welcome, Generation Z

H.R. Huddle

The newest wave of employees is looking for fun workplaces, ethical brands and more interaction with supervisors.

Millennials are often in the news and have been for quite some time now, with countless articles discussing their effect on the workforce. But what about Generation Z, the group born between about 1995 and 2010? They’re in or entering the workforce, and their perception of the world is different from that of the millennials […]

The future is PetGen

Creative Disruption

Make way, boomers and Gen Xers. Millennials and Generation Z are remaking how Americans view pets and veterinary care.

Every generation has its own approach to work and life. How these different groups interact with family, pets and lives are profoundly reshaping our world and professional landscape. This is particularly true of the generation I call PetGen. I define PetGen as the combination of millennials and Generation Z, or anyone under about age 38. […]

Step outside your comfort zone

Diversity Toolbox

Starting conversations about diversity and inclusion isn’t easy, but the payoff is well worth the time and effort.

Talking about diversity and inclusion is hard; it is uncomfortable sharing your innermost thoughts about how you see difference, what it means for you (or not) in day-to-day interactions, and how you think that might affect the way individuals move through the world. Talking about diversity sparks strong emotional responses around how we view fairness, […]

stress

Stress is inevitable

VetPartners Corner

Resilience allows us to stand strong in the face of adversity, bounce back from stumbles and grow from crises we’ve endured.

I have a confession: Writing this article was a source of great stress. Here’s the mind blower: Stress isn’t all bad. I’ve worn many hats in my two-decade adventure in veterinary medicine. Most recently as a co-founder and positive change ninja with Flourish Veterinary Consulting, I’m wearing a hat that reads, “Positive Psychology Practitioner.” Positive psychology […]

inventory

Count down to 2020

Selling Points

Figure out what truly belongs in next year’s inventory and plan ways to spread the word — and education — to your team and clients.

How is it that just a few weeks ago we were enjoying a summer filled with barbecues, family get-togethers and warm evenings? Or are you relieved that summer is over because you had to deal with fleas, ticks, humidity and a caseload that seemed never-ending? I prefer the first scenario even though both are likely […]

bother

What really, really annoys me

Practice Smarter

C’mon, veterinarians, you can do better. You need to stop discounting, and clients need to pay for all services rendered. Oh, and two more things: Dress the part and treat your employees properly. Now get to work!

You might not believe me after reading this article, but few things bug me in life. That is especially true with regard to my personal life. I subscribe to the philosophy “Life is too short, so don’t let the little things bother you.” Some things on the business side of my life, however, do bother […]

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