Business

compensation

Your fair share

Money Matters

How hospital owners are paid — and how much — depends on the responsibilities they hold and the budgets and policies that are in place.

Veterinary practice owners often see their hospital as more than an investment. For many, it is a passion, a calling or a life choice. Few private buyers acquire a hospital with a primary goal of making as much money as possible. The money is important, of course, but creating a legacy is sometimes of equal […]

telehealth

Get on board or get out of the way

Innovation Station

Whether you support it or not, telehealth is here to stay.

An important moment passed us by without much fanfare. At the Connexity conference in September 2018, the American Animal Hospital Association and the American Veterinary Medical Association jointly produced a how-to guide on telehealth. “The Real-Life Rewards of Virtual Care” outlines step-by-step instructions for implementing telehealth tools, what to consider in terms of technology and […]

dental care

You can’t handle the tooth!

A gap exists between how we usually approach pet dental care and what we ultimately can achieve. The opportunities to improve patient health and boost practice revenue are huge.

You’ve read about it in this and other veterinary publications. You’ve heard about it from clinicians and consultants. And you might have learned about it in veterinary school. But the numbers do not support that you have accepted it. What is “it”? The huge patient care, client care and practice care opportunities that exist in […]

client

We need a compliance alliance

Pets and their owners are best served when the practice is united on flea and tick solutions and committed to a terrific customer experience.

We are in a unique industry. Our ultimate customers, the ones who receive our services, play no part in deciding whether to see us, pay for the visit or recommend us to their friends. That’s why pet owners matter. Without their saying “yes,” we can’t perform to our oath: Always do what is best for […]

7 security essentials

Are your computer systems protected from viruses? Backing up data is smart — if done correctly — but it cannot be the only precautionary step.

Veterinary practices have become more and more dependent on computers and computer networks as they go paperless or paper light. Because of this dependency, having an information technology security strategy is a must to ensure your hospital’s computer systems stay functional so that you can schedule appointments, provide medical treatments, and charge clients for your […]

The economics of telehealth

Innovation Station

Do you know who your clients are calling after hours? You can concede the business to someone else or you can take an active role in meeting their needs.

While the telehealth conversation has largely centered on telemedicine and whether a veterinarian can diagnose a case through digital tools, after-hours triage care — nights, weekends and holidays — is an important but often overlooked consideration for practicing veterinarians. The American Association of Veterinary State Boards recently voted on a new model act of practice […]

Secure your financial future

The lease terms agreed to when you sell a practice but keep the property can make a big difference in the final proceeds.

Thirty years ago, nearly all veterinary practitioners owned or wanted to own the real estate where their hospitals were situated. But times are a-changin’. Today, as institutional capital flows into the veterinary industry and clinics continue to be purposely built for specialized care, the decisions that practice owners make related to their real estate are having […]

My journey to practice ownership

What I learned about running a veterinary hospital and what my former colleagues in industry should consider.

I can’t say I always wanted to be a veterinarian, but I grew up on a farm in rural middle Tennessee and have been surrounded by animals all my life. Becoming a mixed-animal practitioner was my goal throughout veterinary school, and I accomplished it with my very first job. Quite early in my career, however, […]

South Atlantic states show 5 percent gain in clinical volume

The Vetalytix Report

The third quarter was a mixed bag overall, with flea and tick doses tending to lag.

Welcome to The Vetalytix Report for the third quarter of 2018. In previous issues, we reported that the first two quarters proved to be challenging for many veterinarians nationwide as revealed by decreases in product consumption across numerous categories. After a slow start to the year marred by snow and cold in many regions, preventive […]

You and Google

VetPartners Corner

Current and potential clients will learn a lot about your practice at a glance if you properly manage your free Google My Business entry.

Mobile devices have changed the landscape of how people find businesses. Because smartphones are with us wherever we travel, we have access to information 24/7. Hungry? Look at “Restaurants near me” to find out what is close by, see menus and check busy times. The snow is melting and mosquitoes are emerging? A search for […]

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