We need a compliance alliance
Pets and their owners are best served when the practice is united on flea and tick solutions and committed to a terrific customer experience.
We are in a unique industry. Our ultimate customers, the ones who receive our services, play no part in deciding whether to see us, pay for the visit or recommend us to their friends. That’s why pet owners matter. Without their saying “yes,” we can’t perform to our oath: Always do what is best for […]
7 security essentials
Are your computer systems protected from viruses? Backing up data is smart — if done correctly — but it cannot be the only precautionary step.
Veterinary practices have become more and more dependent on computers and computer networks as they go paperless or paper light. Because of this dependency, having an information technology security strategy is a must to ensure your hospital’s computer systems stay functional so that you can schedule appointments, provide medical treatments, and charge clients for your […]
The economics of telehealth
Do you know who your clients are calling after hours? You can concede the business to someone else or you can take an active role in meeting their needs.
While the telehealth conversation has largely centered on telemedicine and whether a veterinarian can diagnose a case through digital tools, after-hours triage care — nights, weekends and holidays — is an important but often overlooked consideration for practicing veterinarians. The American Association of Veterinary State Boards recently voted on a new model act of practice […]
Secure your financial future
The lease terms agreed to when you sell a practice but keep the property can make a big difference in the final proceeds.
Thirty years ago, nearly all veterinary practitioners owned or wanted to own the real estate where their hospitals were situated. But times are a-changin’. Today, as institutional capital flows into the veterinary industry and clinics continue to be purposely built for specialized care, the decisions that practice owners make related to their real estate are having […]
My journey to practice ownership
What I learned about running a veterinary hospital and what my former colleagues in industry should consider.
I can’t say I always wanted to be a veterinarian, but I grew up on a farm in rural middle Tennessee and have been surrounded by animals all my life. Becoming a mixed-animal practitioner was my goal throughout veterinary school, and I accomplished it with my very first job. Quite early in my career, however, […]
South Atlantic states show 5 percent gain in clinical volume
The Vetalytix Report
The third quarter was a mixed bag overall, with flea and tick doses tending to lag.
Welcome to The Vetalytix Report for the third quarter of 2018. In previous issues, we reported that the first two quarters proved to be challenging for many veterinarians nationwide as revealed by decreases in product consumption across numerous categories. After a slow start to the year marred by snow and cold in many regions, preventive […]
You and Google
Current and potential clients will learn a lot about your practice at a glance if you properly manage your free Google My Business entry.
Mobile devices have changed the landscape of how people find businesses. Because smartphones are with us wherever we travel, we have access to information 24/7. Hungry? Look at “Restaurants near me” to find out what is close by, see menus and check busy times. The snow is melting and mosquitoes are emerging? A search for […]
Protect and Defend
Make sure you are adequately covered against medical missteps and that your insurance provider will fight for you during a state license challenge.
Companion animals play an ever-increasing role in society. They have migrated from the barn and backyard to become members of the household, spending their days lounging on our couches and beds. Therefore, it is not surprising that when a pet dies or experiences an adverse event during the delivery of veterinary care, the owner frequently […]
Sustainable and resilient
Environmentally friendly hospitals help pay for themselves through lower energy costs. The right light fixtures and appliances and even the building’s orientation are major factors.
When it comes to a project’s environmental impact, much is made about building-rating programs such as LEED and Green Globes. People equate a high rating with a good environmentally sound design and assume that no other steps can be taken. While LEED and Green Globes are legitimate rating programs, many people don’t know that nonprofit […]
A place to call your own
Becoming an independent practice owner carries many risks, but the rewards can be hefty if you have a knack for business and are willing to sacrifice sizable paychecks for a while.
I have noticed a surge in the number of associate veterinarians interested in starting a practice. Whether this interest is the result of skyrocketing sales prices for existing practices, the desire to create something of one’s own or other factors, I am seeing new privately owned startups, even in areas with many competitors. Of the […]