Human Resources

Reap the Benefits

In the struggle to hire and retain team members, pet health insurance is an employee perk that pays off in multiple ways.

Patient Care

A Bird’s-Eye View of Ocular Exams

Failing to put patients at ease is a missed opportunity for clinicians trying to diagnose conditions such as KCS and uveitis.

Government/Regulations

10 Trends Worthy of Attention

Knowing that only fools predict the future and knowing further that I qualify as a fool — my kids regularly remind me — I’ll take a stab at 10 veterinary profession trends to watch.

Legal Issues

How Groomer Clients Become Adversaries

Pets can be injured — or worse — through sheer negligence or unforeseen events.

Client Communication

Poor Communication Can Bite You

To get more clients on board with year-round flea and tick preventives, capture their attention in meaningful ways.

Client Communication

How to Not Talk Like a Salesperson

To achieve client buy-in around pet food, start with the four P’s: permission, problem, practice and philosophy.