Today’s Veterinary Business Staff
Veterinary clinics that earn the designation Cat Friendly Practice are overwhelmingly happy with the results, according to a survey conducted by the American Association of Feline Practitioners.
The satisfaction rate of 98% shows that “implementing just a few, simple, cat-friendly strategies can make a huge difference in the experience for the cat, caregiver and your entire veterinary team,” said AAFP’s CEO, Heather O’Steen.
The program, adopted by 1,224 practices as of Dec. 31, 2019, focuses on reducing feline stress during veterinary visits through a number of tactics, from providing bedding and towels inside exam rooms to having separate waiting areas for cats and dogs.
The 2019 survey, which received 523 responses, revealed that:
- 97% would recommend the Cat Friendly Practice program to other veterinary professionals.
- 91% saw improvements in feline knowledge and care among practice staff.
- 82% recorded more patient visits.
- 78% reported increased practice revenue.
- 60% had fewer personnel injuries when handling cats.
The results tracked closely with the results of a 2018 survey.
AAFP also announced the spring 2020 launch of the Cat Friendly Certificate Program, an online course “designed for individual veterinary professionals to develop and enhance their feline-specific skills and knowledge.”
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