• NAVC Brands

Today's Veterinary Business


VHMA Nears 1,000-Credential Milestone

The organization has awarded the CVPM to 906 people over the years and expects to hit four figures in 2022.

The Veterinary Hospital Managers Association anticipates awarding the 1,000th CVPM credential in 2022 after surpassing 900 this fall. Practice managers and hospital administrators who sit for the certified veterinary practice manager test must meet several requirements. Among them: Three years of practice management experience. 18 semester hours of management courses at a college or university. […]

Rarebreed execs

Rarebreed Fills Several Leadership Positions

The consolidator names a chief veterinary officer, chief growth officer and marketing officer.

The 40-hospital Rarebreed Veterinary Partners network has hired two executives, including the former chief medical officer of the American Animal Hospital Association, and promoted a third. Heather Loenser, DVM, who was named Rarebreed’s chief veterinary officer, served nearly three years as AAHA’s CMO. “Dr. Loenser’s commitment to veterinary medicine and teaching others about companion animal […]

Bond Vet

8-Clinic Chain Gets $170 Million Investment

Bond Vet, with financial backing from Warburg Pincus, looks to expand beyond New York.

Bond Vet, which operates eight clinics in the New York City area, has received a $170 million investment from private equity giant Warburg Pincus to fund further expansion. The financing came nearly a year after a private investment firm, Talisman Capital Partners, provided $17 million to Bond Vet. “The new partnership with Warburg Pincus and […]

ZimmVet Winner

ZimmVet Wins AAHA Practice of the Year Award

The Minnesota hospital and three other finalists successfully navigated the pandemic.

A rural Minnesota veterinary hospital that, like three other finalists, demonstrated resilience during the pandemic has been named the 2021 AAHA-Accredited Practice of the Year. ZimmVet opened in 1993 in Zimmerman, a city of 5,600 people, and earned its American Animal Hospital Association accreditation four years ago. “Throughout the pandemic, ZimmVet and all our applicants […]

survey staffing

Staffing Issues Frustrate Practice Managers

An iVET360 survey recommends that clinics make “a better effort to keep the people they have.”

Recruiting and scheduling are the top two challenges of veterinary practice managers surveyed by iVET360. The company’s inaugural Practice Manager Report, available at bit.ly/3oBY9Ev, also revealed that 27% of the respondents earn from $40,000 to $50,000 annually. Experience matters, too, as the survey found that 29% of practice managers on the job for more than […]


Vet’s Best Friend Starts Employee Yoga Series

A veterinary technician suggested the classes as a way to counter burnout and exhaustion.

A veterinary practice consolidator is bending over backwards to support its employees’ mental health by launching online yoga classes. Vet’s Best Friend, which owns practices in seven Northeast states, liked veterinary technician Desiree Roussin’s idea so much that the company is rolling out the program on Wednesday nights. “Our mission ‘to take care of the […]


Nationwide Offers Telehealth Service to All Pet Owners

The Vethelpline subscription program remains free to insurance policyholders.

Nationwide pet insurance has launched a subscription-based, around-the-clock telehealth service, Vethelpline, for non-customers. Pet owners can register for one-, three- or six-month subscriptions that start at $9.17 a month. Good for up to 10 pets, the service provides subscribers with unlimited 24/7 access by app or phone to a veterinary expert, Nationwide reported. “In addition […]

Noncompete Agreements

VEG Says ‘No’ to Noncompete Contracts

The company cites its “openness” as a reason veterinarians can seek work at a rival hospital.

The 24-hospital Veterinary Emergency Group has eliminated noncompete agreements, freeing its veterinarians to take other jobs if they wish. “Noncompete agreements have absolutely nothing to do with preventing competition and everything to do with restricting job choice,” said David Glattstein, VEG’s president and co-founder. “While there is pending legislation nationally and across some states about […]


Midmark Corp. Acquires Shor-Line

“Together, we can be a strong partner for our customers,” Midmark’s CEO says.

Shor-Line, a 74-year-old manufacturer of animal cages and veterinary tables, has been acquired by Midmark Corp. Terms were not disclosed. Midmark, a major equipment manufacturer and service provider in the veterinary, human medicine and dental channels, credited Shor-Line with “a long history of customer service, innovation and high-quality equipment.” “The culture and values of Shor-Line […]

clients communication

Learn About Client Communication and Patient Safety

The AVMA and Mars Veterinary produced separate resources for veterinary professionals.

The American Veterinary Medical Association has released a free client communication e-book, and Mars Veterinary Health has launched free videos on patient safety. The AVMA resource, “Language That Works: Changing the Way We Talk about Veterinary Care,” is available to AVMA members at bit.ly/3nPzNGS. The e-book details “talking with clients about why and when they […]