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Patient Care

Before and After the Anesthesia Wears Off

The road to recovery is much smoother when we pay greater attention to our patients’ emotional health.

Patient Care

Smitten With Kittens

Help new cat owners fall in love with your clinic by promoting your practice’s feline features and filling clients with practical advice.

Client Communication

Streamlining the Checkout Process

Reduce anxiety on both sides of the reception desk by adjusting workflows, communicating better with clients and adopting new technology.

Patient Care

A Bird’s-Eye View of Ocular Exams

Failing to put patients at ease is a missed opportunity for clinicians trying to diagnose conditions such as KCS and uveitis.

Client Communication

The Endangered Hospital Landline

Amid a staffing shortage and heightened stress levels, your practice has modern-day options for improving the client experience.

Patient Care

Fearless Feeding

Consider these five tips to enhance nutritional recommendations and the client and human-animal bonds.

Client Communication

Take a Bite Out of Inappetence

Don’t try to solve a dietary issue over the phone. Instead, get the patient into the clinic and diagnose the underlying problem.

Patient Care

Technically Speaking, They’re Invaluable

Behind every successful veterinarian is a phenomenal and usually humble veterinary technician.

Innovation/Technology

First Impressions

Use the latest digital technology to get new pet owners to your curb or through your door and then coming back for more.

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