Bad hire or bad hiring?
Be honest with yourself. Did you rush the job candidate through the interview? Did you miss any warning signs? Did you quiz the references? Does your onboarding and training program need an overhaul?
After you spend time and money advertising for job candidates and interviewing them — and then selecting someone you believed would be a great addition to your veterinary practice team — it can be quite disheartening when the new hire just isn’t working out. You think back through the hiring process, the resume that showed […]
When the problem is the problem finder
Chronic complainers within a practice can be toxic. Learn to develop a workplace full of problem solvers.
The practice manager, Jaime, is busy working on payroll in her office when the following conversation takes place with a technician named Cory. Jaime: Oh, hi, Cory. How are you? Cory: Fine. (Silence) Jaime: Can I help you? Cory: Well, it would be nice to actually get a break from work and eat lunch in […]
Silence the rumor mill
Workplace gossip can be harmful, so know how to control it.
“Maria’s skirt is awfully short, isn’t it? And she sure doesn’t have the figure to pull that off!” “You’re not going to believe what I heard about our new client.” “Did you hear who is getting divorced? You’re not going to believe what happened!” “We’re not getting bonuses this year because of what happened between […]
How #MeToo affects you, too
Sexual harassment in the workplace must be dealt with promptly, fairly and firmly.
The #MeToo movement started last fall with claims of sexual harassment and rape against movie producer Harvey Weinstein. Before long, dark shadows were cast over other powerful men — from entertainment personalities Matt Lauer, Kevin Spacey, Russell Simmons and James Franco to politicians Al Franken and Roy Moore. Although any accusation typically gets more publicity […]
3 H.R. challenges and what you can do
Here’s what you need to know about managing millennial employees, instituting drug testing and granting paid leave.
Recruiting, training and retaining quality employees is an ongoing challenge for veterinary practices of all sizes. Successfully doing so, though, is crucial if a practice is to thrive. Team members involved in human resources should know how to address the three key issues below. Let’s look at the issues, questions to consider and methods of […]