Chronic complainers within a practice can be toxic. Learn to develop a workplace full of problem solvers.

The practice manager, Jaime, is busy working on payroll in her office when the following conversation takes place with a technician named Cory. Jaime: Oh, hi, Cory. How are you? Cory: Fine. (Silence) Jaime: Can I help you? Cory: Well, it would be nice to actually get a break from work and eat lunch in […]