Don’t Misfire on Missed Charges
Tens of thousands of dollars likely go uncollected each year at your practice. Modern technology delivers solutions.
Missed charges, a problem in veterinary practice for as long as the profession has been around, is not about clients or employees walking out of your hospital with unpurchased products. It’s not about pet owners declining medical recommendations or staff members forgetting to offer additional services. It’s not even about discounting a nail trim or […]
Harness your inner strength
Adhere to five core principles to build a resilient veterinary team and practice.
To survive and thrive in today’s fast-changing, volatile, uncertain, complex and ambiguous world, veterinary practices need to be resilient. We are living with a new set of rules regarding the way we work. To survive and thrive, practices must be purposeful, agile, tenacious and balanced. They must be nimble and adaptive, always reinventing to remain […]
A prescription for change
It’s time to do away with production-based pay and all its ills. The alternative: profit sharing and a formula for robust professional growth.
In years gone by, veterinarians consistently were ranked among the top most-trusted professionals. But public opinion is changing. Today, many consumers think veterinarians are “selling” more services to grow corporate bottom lines. As one client put it, “I felt like I was taken advantage of when I found out after the fact that my veterinarian […]