Jackie Brown


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Deliver the goods

Veterinary practices can fulfill client needs — and reduce inventory costs — by working with a vendor to ship drugs and food directly to the pet’s home.

Today’s veterinary clients can easily go online or stop at a human pharmacy to purchase their pets’ pharmaceuticals. From their perspective, what could be simpler than filling a personal prescription and a pet’s prescription at the same time? Unfortunately, it means in-clinic veterinary sales suffer. Some practice managers looking for ways to bring lost pharmacy […]

Client financing pays dividends

Third-party funding, whether by credit card or loan, can ensure that the pet gets the care it needs and the practice gets the business.

When pet owners can’t afford to pay for veterinary services, everyone suffers: the patient, which might go without proper medical treatment; the client, who can’t help the pet and might consider euthanasia in place of costly treatment options; and the clinic, which misses out on the revenue. “Affordability can be a primary barrier for pet […]

How to find a good relief vet

Start early when looking for a fill-in doctor, and think about contracting with a headhunter.

Whether you’re a solo practitioner in desperate need of a vacation or a practice manager dealing with an associate veterinarian’s sudden medical leave, hiring a relief veterinarian may feel like a daunting task, particularly if it’s your first time. The first thing to know is that finding a relief veterinarian may take longer than expected. […]

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