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Andy Roark, DVM, MS

Column: Departure Notes

Dr. Andy Roark is a practicing veterinarian, international speaker, author and media personality. He founded the Uncharted Veterinary Conference and drandyroark.com. His Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark is a three-time winner of the NAVC Practice Management Speaker of the Year Award.

Dr. Andy Roark is a practicing veterinarian, international speaker, author and media personality. He founded the Uncharted Veterinary Conference and drandyroark.com. His Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark is a three-time winner of the NAVC Practice Management Speaker of the Year Award.

goals

The Upside of Letting Go

Departure Notes

Trust yourself to adjust your career goals.

“How did I get here?” the veterinarian asked me. His shoulders slumped as though his white coat had lead in the pockets. “I don’t like my job, I don’t like where I live, I don’t like where I’m going, and I haven’t enjoyed where I’ve been.” Our profession is seeing an epidemic of self-inflicted anxiety […]

warmth

Feel the Warmth

Departure Notes

Try not to fixate on hardship and negativity. So much good is happening all around you.

It’s sleeting nonstop outside and I’m beginning to worry that someone might slip if the clinic parking lot ices over. Meanwhile, the woman in Exam Room 4 has rosy cheeks, a steaming cup of Starbucks and a thick knit turtleneck sweater. I smell cinnamon as she blows on the latte both to cool the drink […]

year

Grading on a Curve

Departure Notes

Whatever you do, just don’t compare 2020 to other years.

If 2020 was a patient, I suspect most of us would have elected humane euthanasia sometime around May. That would have been after the wildfires in Australia, the U.S. drone strike on an Iranian general, the impeachment and acquittal of Donald Trump, the death of Kobe Bryant, the U.K.’s departure from the European Union, a […]

suicide prevention

Save a life

A “four eyes” approach to drug security and a well-publicized employee assistance program are two crucial steps your practice can take today to help prevent suicide.

Suicide in veterinary medicine is too big of a problem to ignore. At this point, almost all of us have stories of practice owners across town, technicians on weekend shifts and veterinarians we went to school with ending their lives. That’s a lot of loss to accept in any profession, much less one known for […]

You’re fired!

When clients behave badly, sometimes the right thing to do is tell them goodbye — permanently.

Last year I met a fellow veterinarian who had a problem. Her scheduler erred in booking a house call. As a result, she arrived at the gentleman’s home at the wrong time. She sent the client a few text messages and waited. When he didn’t respond, she informed him that she had to leave and […]

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