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How to Counter Fee Feedback

business

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It’s Personal

Make sure your business property — from medical equipment to just about everything not attached to the building — is accounted for and adequately insured.

Move Forward by Going Back

Creating a culture of preventive care, or improving one, starts with the entire veterinary team. Invite everybody’s thoughts on client education before you draw up protocols.

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communication

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The Text Factor

With (most) veterinary clients, it’s all about the SMS

Focus on the Positive

A lousy pet owner review can be disheartening for the entire staff. There’s an easy way to minimize the effects.

Think Outside the Box

All your marketing doesn’t have to come from within the four walls of your practice. Experienced, knowledgeable service providers are ready for hire.

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community

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The Debt Difference

Graduation comes with a diploma and, for many veterinarians, a six-figure student loan bill. Yet, a growing number owe nothing.

The Inside Track

Measure the effectiveness of your social media platforms in detail to ensure the time, money and effort were well-spent.

Bad Employees, Rude Clients and Restorative Sleep

Opening Shots columnist Dr. Ernie Ward answers your questions.

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leadership

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What You Need to Know About Recruiting

Professional matchmakers can find a great veterinarian for your practice, but be sure to scrutinize the contract and fee structure before signing it.

First Impressions

Use the latest digital technology to get new pet owners to your curb or through your door and then coming back for more.

Bad Employees, Rude Clients and Restorative Sleep

Opening Shots columnist Dr. Ernie Ward answers your questions.

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merchandising

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Retail Value

Maximizing clinic essentials for client satisfaction, patient health and practice success

Animal health products trending up in 2020

Here are some of the top trends in animal health products, according to David Lummis, senior pet market analyst for Packaged Facts.

How to grow your veterinary clinic's retail business

The keys to growing your veterinary clinic's retail business — all while offering valuable, trusted products for your clients.

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columns

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What You Need to Know About Recruiting

Professional matchmakers can find a great veterinarian for your practice, but be sure to scrutinize the contract and fee structure before signing it.

First Impressions

Use the latest digital technology to get new pet owners to your curb or through your door and then coming back for more.

It’s Personal

Make sure your business property — from medical equipment to just about everything not attached to the building — is accounted for and adequately insured.

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products

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Virbac Releases Liquid Atopic Dermatitis Drug

Cyclavance has a 98% acceptance rate among dogs when given orally or with food.

VetDC’s Canine Lymphoma Drug Makes History

Full FDA approval of Tanovea is the first of its kind, offering hope to the owners of tens of thousands of dogs.

Talkatoo Wins 2021 Pet Pitch Competition

The Canadian company’s dictation software is designed to save time throughout the veterinary practice.

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online exclusive

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The Future of Pet Care

Veterinary practices need to embrace technology to meet the needs of digitally engaged clients.

OKRs Are A-OK

A system of objectives and key results creates clarity, alignment and job satisfaction, and ultimately drives revenue.

How to Find the Right Financing Partner

Veterinary industry experience and transparency go a long way in ensuring a healthy business relationship.

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