Constructive Criticism

A successful building project starts with you

Know what you want in a veterinary hospital, understand what you can actually afford, do your research before you hire a builder, and then show disciplined involvement.

So, you’re ready to build the veterinary hospital of your dreams or make the upgrades you’ve been mulling for years. Congratulations! Now the big question: How do you get started? It all begins with an objective vision, a subjective dream, and a practical and viable plan. Any construction endeavor is a game of risk management. […]

Protect and Defend

Stay above water after a flood

Read your insurance policy closely and make needed adjustments so that your practice doesn't go down the drain when catastrophe hits.

Insurance companies estimate potential catastrophe-related losses with greater accuracy today because of improvements in modeling software. These forecasts have driven insurers to pay more attention to locations where losses from disasters such as earthquakes, floods, hurricanes and tornadoes can reach critical levels. The result of this enhanced scrutiny is that most insurance policies exclude the […]

Money Matters

Value judgments

As consolidators hover and prices spike, the decision to sell your practice comes down to more than dollars and cents.

There has been a lot of buzz lately about the so-called corporate practice-buying frenzy and how long it might last. What started with VCA, National Veterinary Associates and VetCor is now a market flooded with consolidators from within and outside the industry. More than 30 consolidators of various sizes are active in the veterinary market, […]

Innovation Station

5 top trends of 2017

Corporate jockeying, telemedicine's evolution and new models of care all moved the veterinary needle.

2017 was a big year for the animal care industry. Now that we’re a couple of months into 2018, let’s take a moment to reflect on some of the changes that took place. 1. Big Companies Made Bigger Moves What happened: VCA was acquired by Mars. Thrive Affordable Vet Care grew the low-cost, high-quality model. […]

Significant others

Patients and the referring hospital both can benefit when a general practitioner partners with a veterinary specialist.

Veterinary generalists often brag that their job is more difficult than that of their human medicine counterparts. And it’s true: Over the course of one day, generalists might practice internal medicine, dentistry, dermatology, surgery, ophthalmology, cardiology, oncology and radiology. They manage weight-loss programs, cognitive dysfunction and osteoarthritis. They advise on husbandry, behavior and contagious diseases. […]

VetPartners Corner

Why not follow human medicine?

Physicians offer payment plans to clients, and a veterinary practice can, too.

You need a non-emergency medical procedure that costs about $6,000. Since your health insurance plan includes a $6,500 annual deductible, your doctor asks you to prepay for the procedure. What do you do? It might sound crazy, but it’s not. Situations like this one are happening more often as consumers face higher deductibles in order […]

Client financing pays dividends

Third-party funding, whether by credit card or loan, can ensure that the pet gets the care it needs and the practice gets the business.

When pet owners can’t afford to pay for veterinary services, everyone suffers: the patient, which might go without proper medical treatment; the client, who can’t help the pet and might consider euthanasia in place of costly treatment options; and the clinic, which misses out on the revenue. “Affordability can be a primary barrier for pet […]

How pet insurance may save your career

Insured clients, job satisfaction and our ability to provide the best care for pets are all intertwined.

“I can’t do this anymore. This is not how I thought my life would go.” Dr. B stared at the appointment schedule a moment longer before shrugging and walking to the controlled-substances cabinet. Her day would begin with a euthanasia, accented by an early-afternoon end-of-life visit, and finish with a final eternal farewell visit. This […]

Looking good!

Practice owners considering a new or remodeled hospital can draw inspiration from innovative designs by leading architectural firms.

Floor plans that offer the ultimate in efficiency. Glass blocks that allow more natural light. Comprehensive designs that follow stress-free practice principles at every touch point. Acoustical roofing that reduces noise. State-of-the-art therapies. These are just a few of the features incorporated into the designs of some of the newest hospitals. If you have an […]

Wellness plans make great business sense

More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.

Bundled wellness services are not new to veterinary medicine. A 2015 survey performed by the Veterinary Hospital Managers Association found that almost 14 percent of respondents reported offering wellness plans in their hospitals for seven or more years. Why are these hospitals such advocates of wellness plans? Consider the following five reasons to implement wellness […]