Louise S. Dunn

VetPartners member Louise S. Dunn is a speaker, writer and founder of Snowgoose Veterinary Management Consulting.

VetPartners member Louise S. Dunn is a speaker, writer and founder of Snowgoose Veterinary Management Consulting.

It takes a village to serve a client

Develop a dream team within and outside your practice to extend veterinarian capacity.

The appointment book is already filled when the practice opens its doors. The phones are ringing. The receptionists are squeezing in double-booked appointments and referring others. The practice and its veterinarians are in high demand. Sounds like a good problem to have, doesn’t it? However, at the end of the day, after the double-booked appointments, […]

VetPartners Corner

Use it or lose it

If employees don’t remember much of what they were taught, your training methods may be at fault.

How much of this article will you recall once you return to work? Chances are, you will remember reading a training article, and perhaps you will recall an important point because it related directly to your situation. The reality is that you retain about 5 percent of what you heard in a lecture or podcast, […]

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