Claire Pickens, CVPM

Claire Pickens is president and CEO of Success Solutions Inc. and the co-owner and hospital administrator at Your Family Veterinarian in Orlando, Florida.

Claire Pickens is president and CEO of Success Solutions Inc. and the co-owner and hospital administrator at Your Family Veterinarian in Orlando, Florida.

Is your training program a train wreck?

An effective educator will engage and guide team members and identify diverse personalities and learning styles.

Training employees can be challenging. Differences in each person’s learning style can make your goal of reaching everyone feel a bit overwhelming. So, what is the secret to a well-trained staff? How do you effectively deal with different learning styles and different personalities? The secret is how you engage people during the training process. Let […]

Overcome the management blues

Forging a better work-life balance and seizing control of emotions can put you on a more even keel.

It’s the Monday after a busy week at the practice, and everyone’s nerves are a bit frayed. To lighten the atmosphere and create smiles, you stop on your way in to pick up doughnuts. Even though you are mentally exhausted from all the fires you put out the past week, you found the strength to […]

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