business

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Wellness plans make great business sense

More client visits and more spending occur when pet owners choose packaged preventive care, especially when they can make monthly payments.

Written by Wendy Hauser, DVM

Take better control of your inventory

Errors in how much you choose to stock and in how you track and price products could cost you a significant amount of money.

Written by Mark Opperman, CVPM

Make your hospital a comfort zone

A clinic should be more than a place of healing. It also needs to exude a healthful feeling.

Written by Paul Gladysz, AIA, NCARB, CSI, ICC

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leadership

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The internet, you and your employees

Practices should have clear written policies so everyone is aware of what they can do online during work hours and what is always inappropriate.

Written by Charlotte Lacroix, DVM, JD

Make surgery an exceptional experience

Top-notch communication and protocols will wow clients and ensure the best possible care of their pets.

Written by Sandy Walsh, RVT, CVPM

3 H.R. challenges and what you can do

Here’s what you need to know about managing millennial employees, instituting drug testing and granting paid leave.

Written by Kellie Olah, PHR, SHRM-CP

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communication

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7 ways to improve client engagement

Technology and automation can help a veterinary practice communicate better with pet owners and deliver a top-notch in-clinic experience.

Written by Kaitlin Brady

Don’t fear the unknown

Market your stress-free clinical approach by capitalizing on social media options and optimizing your practice website.

Written by Natalie Marks, DVM

Hear, see and feel

Accommodating a client’s preferred learning style can lead to a more educated pet owner and better compliance.

Written by Amanda Donnelly, DVM, MBA

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community

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Great expectations

Only a lawyer could figure out a veterinarian’s reporting duties when animal abuse is suspected.

Written by Mark Cushing, JD

The surfer’s guide to life

Every once in a while, we come across a reminder that there is another way — a middle path — that resonates with us.

Written by Jeff Thoren, DVM, BCC, PCC

Turn your exam room into a classroom

A simple name change — think of it as rebranding — and a new mindset could boost client education and collaboration.

Written by Bob Lester, DVM

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columns

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Great expectations

Only a lawyer could figure out a veterinarian’s reporting duties when animal abuse is suspected.

Written by Mark Cushing, JD

Take stock of your inventory

Resolve to do better in 2018 in determining the best product mix for your practice and how many of each to have on hand.

Written by Brian Conrad, CVPM

Don’t fear the unknown

Market your stress-free clinical approach by capitalizing on social media options and optimizing your practice website.

Written by Natalie Marks, DVM

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products

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Redonyl Ultra coming to North America in May

The nutraceutical is promoted as part of a multimodal approach to canine atopic dermatitis.

Written by Today's Veterinary Business

Canine DNA test identifies more disease markers

Glaucoma, muscular dystrophy and epilepsy are among the inherited conditions that can be flagged using Orivet’s improved kit.

Written by Today's Veterinary Business

European Commission authorizes Aratana’s Galliprant

Co-promoter Elanco Animal Health is allowed to market the anti-inflammatory for dogs.

Written by Today's Veterinary Business

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